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At lemust, we aim to deliver your products quickly and reliably. Below are the details of our shipping process.

Processing Times

All orders are processed within 1–2 business days (excluding weekends and holidays).

You will receive an email notification once your order has shipped, including tracking information.

Shipping Methods & Delivery Times

Standard Shipping (Canada & USA): 3–7 business days.

Expedited Shipping (Canada & USA): 2–4 business days.

International Shipping: Delivery times vary by destination (typically 7–14 business days). Customs processing may cause additional delays.

 Note: Delivery times are estimates provided by carriers and are not guaranteed.

Shipping Rates

Shipping charges are calculated and displayed at checkout.

Occasionally, we may offer free shipping promotions.

Customs, Duties & Taxes

Orders shipped outside of Canada may be subject to import duties, customs fees, and taxes imposed by the destination country.

These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your delivery progress.

Damaged, Delayed, or Lost Packages

If your order arrives damaged, please contact us immediately with photos so we can resolve the issue.

We are not responsible for delays caused by carriers, customs, or events beyond our control.

If your package is lost in transit, contact us at support@lemustdose.com, and we will work with the carrier to investigate.

Contact

For questions about shipping or your order status, please contact us at:
📧 support@lemustdose.com